Streamline and Prevent Customer Complaints

Welcome to the ‘Customer Complaints’ module, a powerful solution within Wismatix QMS designed to help you manage customer complaints with ease and effectiveness. Handling customer complaints efficiently is not only a way to address immediate issues but also a strategic approach to minimize future complaints and boost your overall bottom line.

This module equips you with a range of essential functions, from registering complaints on various devices to tracking processing times and analyzing complaint cases. By leveraging these capabilities, you can transform customer complaints into opportunities for improvement.


In summary, the ‘Customer Complaints’ module equips your organization to efficiently manage and prevent customer complaints. By optimizing processes and enhancing communication, you can not only resolve issues effectively but also drive continuous improvement and customer satisfaction.

Get a 4-week free demo account

Wismatix QMS is an online quality management system (eQMS) available on your favorite platform through your preferred web browser. The system is fast and easy to use on a daily basis, and you get access to a very efficient analytical tool that helps you get the most out of your registration and improvement efforts.

Wismatix QMS contains all the features you need to run your management system as efficiently as possible.

The system supports multiple standards within quality management, environment management, food safety, IT security, and medical devices, e.g.:

  • Quality management standards and regulations – ISO 9001, ISO 13485, MDSAP hereunder FDA 21 CFR Part 820
  • Environmental management standards – ISO 14001, ISO 45001
  • IT security management standards ISO 27001, FDA Title 21 CFR Part 11

Get your own hands-on experience with a FREE Demo account. – If you’re serious about simplifying and boosting your Quality Management System, then go ahead and sign up now, no strings attached!

With a free demo account, you can get your own hands-on experience in our sandbox environment for a whole 4-week period.

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